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Home+ Links
(If you are having issues with Home+, please read the below information)

FES - STIHome+ LES - STIHome+ FJSHS - STIHome+ LJSHS - STIHome+
You may use the above links to access Home+

 Home+/Internet Explorer Issues

 

It has come to our attention that some parents are having issues with Home+ when jumping between schools to check multiple students.

After working with STI, it has been determined that this is an Internet Explorer issue. The issue is that the Home+ logins and pages are encrypted to protect the sensitive information contained within. The combination of the encryption and the way Internet Explorer handles its cache are not 100% compatible.

A work-around, which has work for some people, but not all, is to make the following changes in Internet Explorer:

 

  • Select 'Tools' from the Internet Explorer pulldown menu
  • Select 'Internet Options'
  • On the 'General' tab, click the 'Settings' button (see below figure)         Screenshot 1
  • Click the 'Delete Cookies' button, then the 'Delete Files' button to clear your cache.
  • Click the 'Settings' Button
  • Check 'Every Visit to the Page'
  • Change 'Amount of disk space to use' to 10 (see below figure) Screenshot 2
  • Click 'OK', then 'OK' exit out the options menu.
  • Close and restart Internet Explorer.
 

If this does not correct your issues, then we suggest trying the Firefox browser, as Firefox does not have the issue with Home+ that Internet Explorer does.

Click the icon below to download Firefox. We highly recommend you give Firefox a try, as it is a much more robust and secure browser than Internet Explorer..

 

    Get Firefox

 

  FAQs

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